Exchange & return

Returns

Products returned must be unused and in new condition. Contact retur@shiromalou.se to get a return slip.

If living in Sweden, Denmark, Norway or Finland the return cost is  99kr/10Eur per bed, and 49 kr/5Eur for other orders. Return the products in the corresponding box in which they were sent. As soon as the product has been registered in our warehouse, we will refund you (it can take up to two weeks). Refunds will be made as long as the product is not damaged or used.

Exchange

Make a return on the product you want to replace. (see above how to do it). Then you place a new order in our shop for the product you want instead. One free exchange is available in Sweden, Denmark, Norway and Finland 

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